users worldwide
Classe 20 raises the status of the category in terms of both performance and functionality, introducing a revolutionary system to control temperature stability, an intelligent interface and an entirely different approach to diagnostics.
Keeping your machine in perfect condition is easier than ever, with innovative features designed for hygiene and user experience.

The distinctive features of Classe 20 recall the design of all Rancilio espresso machines. The Tall versione has a taller working area and can accommodate cups up to 14.5 cm in height.

Classe 20 pairs Rancilio’s signature high quality with your choice of innovative solutions for thermal control.

Each independent group is equipped with a micro-boiler and a heating element to ensure that both the water and the group are kept at a constant temperature. Baristas can easily set different temperatures for each group via the touchscreen. (Only with ASB version)

Easy access to settings at all levels and advanced functions to ensure every cup is exactly the quality you demand.

iSteam Pro is the steam wand designed for automatic milk frothing. It is built to work perfectly with all types of milk, including plant-based alternatives, effortlessly delivering the same high-quality results as a professional barista.

Rancilio Steady Brew (SB) technology is the evolution of the traditional thermosiphon system and introduces a set of innovative features designed to improve the performance of all single-boiler espresso machines. By keeping the water temperature stable during extraction, Steady Brew guarantees excellent thermal stability, reliability and maximum repeatability, both during busy periods and in low usage conditions. Rancilio Patented Technology – (Only with SB version)




Width: 775 mm / 30.51 inch
Height: 550 mm / 21.65 inch
Depth: 568 mm / 22.36 inch
Weight: 74 kg / 163.14 lb
Adjustable feet: Yes
Max cup height: 80 mm / 3 inch
Grouphead display
Touchscreen: 4.3''
Digital display: Per group
Advanced Steady Brew
Each independent group is equipped with a micro-boiler and a heating element to ensure that both the water and the group are kept at a constant temperature. Baristas can easily set different temperatures for each group via the touchscreen.
Multi-boiler system
Each independent group is equipped with a micro-boiler and a heating element. As well as keeping the temperatures of both the water and the group stable, the multi-boiler system improves the thermal performance of the machine, even when simultaneously brewing espresso and steaming milk, and allows different temperatures to be set for each group head.
Brewing group: Brass
Hot water wand
X-Tea: Baristas can programme water dosages and temperature levels via the interface.
Rancilio Patented Technology
C-lever:
The C-lever steam valve is operated by rotating the knob just 25°. Turning it upwards, the valve stays open. Turning it downwards, the valve opens and automatically closes when released.
Cool touch steam wand: The cool touch steam wand is thermally insulated with a double-layered protective coating.
iSteam Pro: iSteam Pro is the steam wand designed for automatic milk frothing. It is built to work perfectly with all types of milk, including plant-based alternatives, effortlessly delivering the same high-quality results as a professional barista. The touchscreen allows precise adjustment of both temperature and froth level, saving up to 10 customized recipes, and activating the automatic wand with a simple tap. iSteam Pro is easy to use and simple to clean, also thanks to the pre-purge function, which eliminates condensation before frothing. Ideal for high-volume locations with heavy cappuccino and macchiato production, iSteam Pro is the perfect solution for speeding up service while ensuring consistently perfect froth for every beverage. Available as an optional feature, the iSteam Pro wand can be installed on the right side, left side, or both sides of the machine.
Power supply: 220-240 V~/380-415 V3N~, 50-60 Hz 5.21-5.25 kW 220-240V~.60 Hz 5.21-5.35 kW
Water supply: Fixed water connection
Main boiler capacity (steam): 11 liter
Microboiler capacity (coffee): 2 x 150 ml
Ergonomic Portafilter
The chrome-plated brass portafilter, with an ergonomic handle designed to balance the weight, holds coffee filters up to a capacity of 21 g, ensures stability when pressing, and eases wrist movements for the barista. The portafilter handles may be personalized.
LED lights
White LED lights positioned under the group heads provide excellent illumination for the work area.
RGB lights
The aesthetic RGB lights can be customised with different intensities and colours (Classe 20 only). The functional RGB lights on the group covers (Classe 11, Classe 7 USB) and above the control panel (Classe 9) help the operator to monitor the various states of the machine at a glance.
ABM
ABM is a specific software developed to improve the performance of the machine in conditions of intensive use. When simultaneously brewing espresso, dispensing water and steaming milk, ABM switches on the heating element to pre-empt any drops in pressure under the preset value, thus preventing drops in temperature to ensure constant heating levels.
Control of the boiler pressure is optimised in the case of the intensive and simultaneous use of multiple group heads. In these cases, in order to prevent the pressure from dropping below a minimum value of 0.5 bar, ABM can stop water from being dispensed until the boiler pressure returns to a suitable level.
ABM also allows for control of the machine’s power consumption, reducing it to 2/3 of the normal value where power availability is low.
For espresso machines equipped with the iSteam wand, ABM also improves steam delivery performance by increasing the power of the heating element in the boiler, allowing it to produce more heat and reduce drops in pressure during milk frothing.
Rancilio Patented Technology
Auto ON-OFF
It is possible to set the automatic on and off times for the machine (Classe 11, Classe 20) or set the automatic on time and the power-on hours (Classe 9, Classe 7) for each day of the week.
Advanced Diagnostics
Thanks to the Advanced Diagnostic system, technical intervention times are reduced to a minimum. The “Technical” menu includes a “Service” function allowing users to test all the machine’s systems, to simply tap on the interface to check all components are in good working order, and to pinpoint faults or technical problems without having to inspect internal elements.
Easy clean
Easy Clean manages the cleaning process of the group heads, so it can perform it all automatically. The barista need only start the cycle, and the machine will automatically carry out the washing and rinsing operations.
For all models (except the Classe 5 units), Easy Clean also allows you to schedule a daily alarm (3 alarms for the Classe 11) to warn the user of the need for a cleaning cycle, set an optional block on the machine in the event of a cleaning cycle, and view the history of all cleaning cycles performed.
Grid System
Hydro Hub
Snap&Share
Snap&Share is a QR code reader app that allows users to share the technical settings of their espresso machine, keep track of maintenance operations, monitor consumption, and register new products to activate the warranty.
USB
Connect
Connect is a powerful IoT solution developed by Rancilio Group, to gather and easy analyze all the value relevant data generated by a single coffee machine or an entire fleet. Via a customizable dashboard with widgets, tables and graphs, Connect gives you a ready to use digital toolkit, to monitor key performance parameters in real time and empower your whole coffee business.
Cup Warmer
The cup warmer keeps all espresso and cappuccino cups at the right temperature at all times.
Pods&Caps
Thanks to the Pods&Caps kit, all Rancilio espresso machines can be used with coffee pods and capsules (according to available systems).